Vintage-inspired garden ornaments, patio accents, planter accessories, decorative stakes, trellises, hanging décor, outdoor signs, and seasonal yard pieces.

Email service@favelora.com and include your order number when the question concerns an order.

Orders are normally prepared within 2–4 business days; peak periods may require up to 5 business days.

Estimated transit after dispatch is generally 10–15 business days, excluding processing time and unexpected carrier or customs delays.

Tracking is sent when available. It can take several business days for the carrier’s first scan to appear.

Yes. Products may ship in separate parcels because of size, availability, or fulfillment routing.

Contact us immediately. Address changes are not guaranteed after processing begins.

Review the listed height, width, depth, weight, stake length, mounting points, planter fit, and clearance, then compare them with the intended outdoor location.

Yes. Yes. Screens, lighting, wood grain, metal texture, hand-applied distressing, patina, and production batches may create minor differences.

Follow product-specific care. Use a soft damp cloth where appropriate, avoid abrasive cleaners, dry metal pieces after cleaning, and store weather-sensitive décor during severe conditions.

No. Check the listing for outdoor suitability. Wood, painted finishes, fabrics, lights, and lightweight pieces may need sheltered placement or seasonal indoor storage.

Inspect stakes, hooks, chains, brackets, frames, edges, fasteners, glass, electrical parts, and included hardware. Do not install damaged, loose, sharp, or unstable décor.

Email us within 7 calendar days with your order number and clear photos of the parcel, label, packaging, product, and damage.

Eligible return requests may be made within 30 calendar days after delivery. Authorization is required before shipping anything back.

Change-of-mind returns generally require unused, clean, complete, resalable condition. Installed, weathered, soil-exposed, altered, personalized, or assembled items may be restricted for condition and resale reasons.

Customers generally pay for preference-based returns. Responsibility for verified wrong, damaged, or defective items is confirmed during review.

Approved refunds are initiated within 5–10 business days after receipt and inspection; the payment provider may need additional time.

Contact us quickly. Cancellation is not guaranteed after processing begins or after the order has shipped.

Current available methods are shown at checkout and may vary by location and payment provider.

Unless checkout states otherwise, import duties, taxes, brokerage, or local fees are the recipient’s responsibility.